Corporate Travel Counselor
Company Name:
American Express
Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable customers to optimize the return on their travel and meetings investments. Learn more at .
American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in 139 countries worldwide.
As a Corporate Travel Counselor you will be responsible for the timely and accurate servicing of American Express Business Travel arrangements for corporate clients.
Duties include:
Providing business travel services for air/rail transportation, hotels and auto rentals
Consulting clients on efficient routes, lowest available fares, exchange rates, travel products/services
Ensuring optimum customer service through effective use of the Apollo reservation system and positive telephone service techniques
Acting on special customer requests and maintain excellent client relations.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
The Ideal Candidate will possess:
o 3 years of recent travel experience is required; corporate travel experience is highly preferred.
o Strong international booking experience is required
oApollo GDS proficiency highly preferred.
o Must be a Results Oriented, Self Directed, Self-Starter with an exceptional work ethic.
o PNR accuracy and Superior Customer Servicing skills are needed.
o Must be open to work a shift Monday-Friday between 8am-9pm ET.
Axcess@Home Requirements:
Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP's are permitted)
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law.
Click here to view the EEO is the Law poster. If the link does not work, please copy and paste the following URL in a new browser window: .
Job Travel
Title: Corporate Travel Counselor
Location: AL-Montgomery
Requisition ID: 14013027 Estimated Salary: $20 to $28 per hour based on qualifications.
American Express
Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable customers to optimize the return on their travel and meetings investments. Learn more at .
American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in 139 countries worldwide.
As a Corporate Travel Counselor you will be responsible for the timely and accurate servicing of American Express Business Travel arrangements for corporate clients.
Duties include:
Providing business travel services for air/rail transportation, hotels and auto rentals
Consulting clients on efficient routes, lowest available fares, exchange rates, travel products/services
Ensuring optimum customer service through effective use of the Apollo reservation system and positive telephone service techniques
Acting on special customer requests and maintain excellent client relations.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
The Ideal Candidate will possess:
o 3 years of recent travel experience is required; corporate travel experience is highly preferred.
o Strong international booking experience is required
oApollo GDS proficiency highly preferred.
o Must be a Results Oriented, Self Directed, Self-Starter with an exceptional work ethic.
o PNR accuracy and Superior Customer Servicing skills are needed.
o Must be open to work a shift Monday-Friday between 8am-9pm ET.
Axcess@Home Requirements:
Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
Axcess@Home Agent is responsible for supplying their own furniture; desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
High speed internet capability with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISP's are permitted)
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law.
Click here to view the EEO is the Law poster. If the link does not work, please copy and paste the following URL in a new browser window: .
Job Travel
Title: Corporate Travel Counselor
Location: AL-Montgomery
Requisition ID: 14013027 Estimated Salary: $20 to $28 per hour based on qualifications.
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