Central RI - Sales & Service Specialist - Greenville, RI - Bank of America (Greenville, RI) Customer Service & Call Center - Providence, RI at Geebo

Central RI - Sales & Service Specialist - Greenville, RI - Bank of America (Greenville, RI)

Title:
Central RI - Sales & Service Specialist - Greenville, RI The Sales and Service Specialist works in the banking center (branch) and is responsible for greeting, servicing and selling to customers in the lobby and performing teller transactions.
Responsibilities include functioning as a scheduled seller or teller depending upon banking center's specific needs.
Your duties will include, but are not limited to the following:
Resolving complex service issues or referring to appropriate associate to guarantee customer satisfaction and retention.
May be required to work Saturdays and or extended hours as needed.
Required Skills:
Minimum of six months customer service experience Minimum of one year of successful sales experience in a goal and/or incentive-based environment within the past three years Skilled in optimizing sales opportunities to existing and walk-in customers Ability to generate new business by outbound calling and by reaching out to the local community Excellent oral and written communication skills with exceptional influencing skills Ability to work effectively as a team member and with customers Strong analytical and problem solving skills.
Ability to derive innovative solutions Demonstrate problem-solving, teamwork abilities and ability to be proactive Pass pre-employment assessment Desired Skills/Assets:
Minimum of six months cash handling experience Minimum of six months of teller experience with a successful balancing track record Demonstrated leadership and assertiveness Bilingual (fluent verbal and written) skills Proficiency in basic computer skillsRS-Banking Center Sales Organization:
603899-RETAIL BANKING AND DISTRIBUTION Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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