Desktop Support Technician - Intermediate (Contract)
Type:
Contract Duration:
At least several monthsLocation:
Providence, RIDesktop Support Technician - IntermediateThis is an onsite position.
- Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature.
- Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, and telecommunications equipment.
- Install and support PC, laptop, tablet and mobile hardware and some software- Customer Service Skills- Analyze and make recommendations for hardware and software standardization- Understand the basics of Active Directory and network groups- Assist with network issues - switch/routers- Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions- Must be on-site at Cranston- Can work with a team as well as individually- Microsoft Office skills- Blue Zone, MacAfee, InTune skills preferred- Windows 10At TCC, we know that having a strong company culture is paramount in sustaining the success and stability of the company, especially within the information technology industry.
We place our focus on the people who make our success possible and strive to create an environment that preserves and fosters growth while still promoting the DNA of our company.
Our core values:
Building strong, reliable relationships with our employees, our partners and our clients
Upholding integrity, honesty and respect
Supporting our local community
Encouraging continued education and development Recommended Skills Customer Service Information Technology Microsoft Office Microsoft Windows Operational Systems Printing And Screen Printing Estimated Salary: $20 to $28 per hour based on qualifications.
Contract Duration:
At least several monthsLocation:
Providence, RIDesktop Support Technician - IntermediateThis is an onsite position.
- Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature.
- Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, and telecommunications equipment.
- Install and support PC, laptop, tablet and mobile hardware and some software- Customer Service Skills- Analyze and make recommendations for hardware and software standardization- Understand the basics of Active Directory and network groups- Assist with network issues - switch/routers- Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions- Must be on-site at Cranston- Can work with a team as well as individually- Microsoft Office skills- Blue Zone, MacAfee, InTune skills preferred- Windows 10At TCC, we know that having a strong company culture is paramount in sustaining the success and stability of the company, especially within the information technology industry.
We place our focus on the people who make our success possible and strive to create an environment that preserves and fosters growth while still promoting the DNA of our company.
Our core values:
Building strong, reliable relationships with our employees, our partners and our clients
Upholding integrity, honesty and respect
Supporting our local community
Encouraging continued education and development Recommended Skills Customer Service Information Technology Microsoft Office Microsoft Windows Operational Systems Printing And Screen Printing Estimated Salary: $20 to $28 per hour based on qualifications.
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