Experienced Hot Tub Field Service Technician Community, Social Services & Nonprofit - Providence, RI at Geebo

Experienced Hot Tub Field Service Technician

4.
0 Providence, RI Providence, RI Full-time Full-time $26 - $30 an hour $26 - $30 an hour 3 days ago 3 days ago 3 days ago Description:
Mainely Tubs, New England's leading hot tub dealership, is looking for a full-time experienced Hot Tub Technician to join our amazing team of water care and service technicians.
We will provide you with a Company vehicle, and on most days you will be dispatched directly from your home to your first customer.
Work orders will be assigned and updated through a company provided iPhone, using the latest software in our industry.
Key
Responsibilities:
Service and Maintenance Mastery:
Perform professional and timely service, refurbishment, and maintenance of hot tubs, swim spas, and saunas in the field.
Troubleshoot issues and coordinate with manufacturers when necessary.
Customer Connection:
Communicate with customers in a friendly and professional manner.
Discuss additional services that may be required, provide pricing, and ensure customer satisfaction Contract Caretaker:
Provide water care, winterization, and drain/refill services to our maintenance contract customers at their homes, ensuring their aquatic havens remain a source of relaxation.
Educate and Elevate:
Educate customers on proper water care practices.
Share your knowledge and passion for aquatic wellness.
Customer-Focused Attitude:
You're not just a technician; you're an ambassador of relaxation.
Approach every customer interaction with a friendly and helpful demeanor.
Hours/Schedule:
40-hour work week with core hours 8am - 5pm (preferably with flexibility to work extended hours as needed).
Scheduled, rotated Saturday coverage 9:
00a-2:
00p (3-6x/per year).
Overtime available depending on the time of year.
Compensation and
Benefits:
$26-30/per hour (DOE) Company-provided vehicle--on most days, Technician will be dispatched from home.
Health insurance, 401(k) with generous match, company-paid disability insurance, paid time off and more.
We are 100% employee owned and all team members begin receiving annual grants of company stock in their second year! Requirements:
Minimum of 3-5 years of experience as a Hot Tub technician.
Experience with Watkins hot tubs (Hot Spring, Caldera, Endless Pools) is a plus, but we will consider experienced technicians of other leading brands.
Friendly and service-oriented, with good communication skills.
Valid driver's license.
Ability to lift and carry 50
lbs to stock company vehicle and from vehicle to hot tub, sometimes walking a distance.
Comfortable working in all-weather/climate conditions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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