Collection Recovery Specialist ID:9111894732
Now hiring in Providence, RI Job Title:
Collection Recovery Specialist (Onsite) Location:
Johnston, RI:
Pay Rate:
$22/hour Shift Options:
18am-5pm (M-F) 210am-7pm (M-F) 39am-7pm ( M-Th )& 8am-12pm (Sat)
Job Description:
Field a variety of customer calls with a passion to deliver high quality solutions for our customersHelp customers through their financial hardship by offering a wide variety of assistance and optionsExtensive training utilizing some of the most advanced techniques and tools, including an advanced AI training tool to give our colleagues the most realistic experience possibleDedicated support from leaders and peers to support your development and performanceA work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individualSatisfaction and pride in producing high quality work
Responsibilities:
Collect payments on predefined accounts through problem resolution, servicing and negotiation techniquesAdhere to policy and compliance guidelines regarding security of customer informationIncludes, local, state and federal lawsAdhere to system documentation, policies and procedures to ensure accurate operational reportingReview account status, advise customer of current status, and request additional information as needed on inbound / outbound callsAbility to consistently and proficiently negotiate payments on accounts within all level stages of delinquency within one line of businessEnsure operational goals are met as set by department standardsAchieve a quality score as set by department standardsAdheres to provided scheduleDetermine account status based on system of record. Recommended Skills Artificial Intelligence Finance Negotiation Passionate Problem Solving Regulatory Compliance Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
Collection Recovery Specialist (Onsite) Location:
Johnston, RI:
Pay Rate:
$22/hour Shift Options:
18am-5pm (M-F) 210am-7pm (M-F) 39am-7pm ( M-Th )& 8am-12pm (Sat)
Job Description:
Field a variety of customer calls with a passion to deliver high quality solutions for our customersHelp customers through their financial hardship by offering a wide variety of assistance and optionsExtensive training utilizing some of the most advanced techniques and tools, including an advanced AI training tool to give our colleagues the most realistic experience possibleDedicated support from leaders and peers to support your development and performanceA work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individualSatisfaction and pride in producing high quality work
Responsibilities:
Collect payments on predefined accounts through problem resolution, servicing and negotiation techniquesAdhere to policy and compliance guidelines regarding security of customer informationIncludes, local, state and federal lawsAdhere to system documentation, policies and procedures to ensure accurate operational reportingReview account status, advise customer of current status, and request additional information as needed on inbound / outbound callsAbility to consistently and proficiently negotiate payments on accounts within all level stages of delinquency within one line of businessEnsure operational goals are met as set by department standardsAchieve a quality score as set by department standardsAdheres to provided scheduleDetermine account status based on system of record. Recommended Skills Artificial Intelligence Finance Negotiation Passionate Problem Solving Regulatory Compliance Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
